As a company, our reputation is everything.
We know that we're doing great work taking care of patients and saving lives. But prospective patients, referral sources, potential employees, and community partners can only judge us by our reputation. For businesses, reputations are heavily driven by online reviews.
The fact is that online reviews are a key decision-making driver for consumers, including consumers of healthcare. Research shows that 79% of consumers trust online reviews as much as word of mouth, and 61% of patients use online reviews to find a doctor.Read More