CleanSlate Blog

Your Frequently Asked Questions from CleanSlate’s Patient Support Center

by Stephanie Steiner | Sep 1, 2021

CleanSlate’s patient support agents take calls and chats from current and future patients, concerned family members, community partners and referring physicians. Our knowledgeable and highly trained team members are skilled at providing help in a variety of situations. Read more about our Patient Support Center.

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Who’s on the Other End When You Call or Chat CleanSlate? Understanding our Patient Support Center

by Stephanie Steiner | Jun 30, 2021

Let’s face it – when you call a company and you get their call center, it’s easy to feel frustrated. Many call centers are third parties hired by companies to handle customer service issues. While this works fine for some organizations, when it comes to getting answers about your health, it’s important to know you’re actually getting answers from the people you’re trying to reach. That’s why at CleanSlate, our calls and chats are answered by our in-house patient support agents who work extended hours to ensure current and potential patients have access to the help they need when they need it.

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